Privacy Policy

LAST UPDATED 2024-09-13

This privacy policy describes how we at Noor Digital Agency AB, org. No. 559017- 1954, (“Noor Digital”, “we” or “us”) will process your personal information. It also describes your rights and how you can assert your rights.

You can always expect that we process your personal data securely. You can contact us at any time if you have any questions about your personal information or this privacy policy, by emailing us at [email protected].

1. Personal information collected about you

We collect personal data that you voluntarily provide, such as your name, email address, and contact details when you reach out to us. Additionally, we may automatically gather information via cookies and analytics tools regarding your browsing behaviour, IP address, and device information.

2. How your data is collected

The information we collect from you is typically the information you provide in connection with reaching out to us via the website, asking for a cost proposal/analysis or via ads in social media.

When you visit the website, we try to learn more about you as a visitor. We use e.g. cookies to see how you use the website. You can read more about how we use cookies in our cookie policy under point 8.

3. How your information is used and the legal foundations we base the processing on

To communicate with you

Your personal information, in particular the contact information, views and other information you provide in your communication with us is used to communicate with you.

To follow the laws

Noor Digital Agency AB is obliged to comply with Swedish law. This means that your personal data will be processed to the extent required by law or other legal obligations.

To protect Noor Digital Agency AB, you and others

We may process your personal data if necessary to defend or assert our, your or others’ rights, business interests or other legitimate interests. It can, for example, be needed if you or someone else makes demands on us. It is necessary to protect you and others as well as other legitimate interests, such as our interest in being able to defend ourselves against or make legal claims.

To create aggregate statistics for development purposes

Device information and aggregated statistics are used as a basis for continuing to develop and improve the website. This is done with the support of legitimate interests, including Noor Digital Agency AB’s interests in developing and streamlining the website.

To target advertising

To target customised advertising to you on other websites, such as Google, LinkedIn and Facebook.

With your consent

Your personal information may also be used for other specific purposes than stated above, if you ask us or allow us to do so.

4. How your information is shared with others

People who work at Noor Digital Agency AB

Your personal data will be shared with people who work at Noor Digital Agency AB, but only people who need access to them in order to perform their tasks, such as our web developers or digital marketers.

Other parties

We do not sell your personal information. We may share your data with trusted third-party service providers who assist in operating our website, conducting business, or providing services to you, under strict confidentiality agreements.

5. Treatment outside of the EU/EEA

We always strive to process your personal data within the EU/EEA. However, your personal information may sometimes need to be transferred to companies outside the EU/EEA when we use a supplier with a seat or server outside the EU/EEA.

You should be aware that other rules may apply to your personal data outside the EU/EEA, which can sometimes result in poorer protection. However, we always choose our suppliers with care and take the necessary steps to ensure that your personal data is always offered an adequate level of protection in accordance with the General Data Protection Regulation (GDPR). These measures include entering into the EU Commission’s standard contract clauses or ensuring that suppliers are located in a country where the EU Commission has an adequate level of protection, or that the company, if located in the United States, is affiliated with Privacy Shield.

You can always contact us if you have any questions about applicable safeguards.

6. How long your data is saved

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. For inquiries or service-related data, we typically store information for up to 1 year after our last interaction unless you request its deletion sooner.

7. Your rights

The right to submit complaints to the supervisory authority

You have the right to contact and file a complaint with the Data Inspectorate if you believe that your personal data has been handled incorrectly by us. Read more at imy.se. You can also inquire with the regulator in the country where you live or work.

The right to access, modify or delete your data

You have the right to access, modify, or delete your data. For requests, please contact us at [email protected].

8. Cookies and tracking

Noor Digital Agency AB uses cookies in order to be able to customise the website as best as possible according to your behaviour on our website. A cookie is a text file that is stored in your browser. Cookies store information that we need for our website to function. Cookies also make it easier to use the Internet because you do not have to start over when you visit a website again. In other words, the site can use cookies to remember you and what you want to do. Cookies tell Noor about your website visit and your behaviour on our site. Through cookies we get information such as:

  • When and how long you visited the site

  • Which and how many pages and articles you visited

  • If you have visited our site before

  • IP address

Read more about our usage of cookies in our Cookie Declaration.

9. Changes to this policy

We may update this policy periodically. Changes will be posted on this page with the updated date.

10. Contact us

For any privacy-related concerns, reach out to us at [email protected].